Frequently Ask Question
What services do you provide?
Our major support services include Virus & Spyware Removal, Desktop & Laptop Repairs, Business & Home Networking (Wired/Wireless), Web & Email Security, Data Backup & Recovery, Advisory and much more, but if it’s something that involves a computer, we can surely help. Just get in touch and we can chat about what you need or how we can help you. Remember, Help is just a phone call away.
Can I get a technician outside business hours on the weekend or public holidays?
Yes. We are open weekdays, Saturday and evenings and public holidays. We offer competitive rates and offer a fast response as well as our express service where in an one hour we will be onsite fixing your computer problems. We also offer appointment times, expert help and a unique No Fix No Fee Guarantee and 7 Day Work Satisfaction Guarantee!
What if I really don’t know what the problem is?
No problems, just give us a call & we come to you, diagnose your system and recommend a few solutions for you to choose from.
Do you provide services in my area?
We provides services all around Melbourne so we can cover greater Melbourne metro and surrounding areas of Victoria. Please feel free to contact us.
What about protecting the data on my PC or MAC?
Doing any kind of technical work on a computer involves some risk of losing data. Because there is no way to 100% guarantee data protection, we strongly recommend that you back up all your information before we arrive. We also offer a full back up service if you need a hand. We also ask you to sign a disclaimer about data before we can start work.
Do you offer computer training?
As we don’t offer any formal training courses but we can help you to learn & understand any Microsoft applications to assist you in performing your work. We can also help you to learn more about using almost anything related to computers, gadgets and technology. You tell us something you’d love to be able to do, and we’ll come to your work or home and show you how.
What can I expect of the technician who comes to my home or office?
Your technician will arrive with identification for your peace of mind. He will start by running through a few questions to work out a few options and let you choose the solution that best suits your needs and budget. You’ll find The Original PC Doctor technicians friendly, professional and polite.
Why would I choose Affordable PC Repairs & Services?
We come to you same day service or as per your availability, professional & expert technician and a unique No Fix No Fee Guarantee as well as our leading 7-day work satisfaction guarantee! Plus, you get a specific appointment time that is convenient to you.